Lola's Song: a family's journey of change and health care transformation after medical error

2018-10-24

University of Virginia. School of Medicine

This Richardson Memorial Lecture's origins are the hospital death of infant Lola Jayden Fitch and her family's journey to evoke change. The hour is anchored in the stories of Lola's parents--her mother, who questioned her intuition, and her father, who chose to continue working in the hospital where Lola's death occurred--and in a review of medical staff communication errors that tragically affected Lola's care.

How can we prevent communication breakdowns, improve teamwork, and foster greater transparency and true partnership with families to make health care better and safer, especially for the most vulnerable patients? How can Lola's Song and similar stories--those of patients, families, health professionals, and others--help us to accomplish this important work?

www.lolassong.com

The Jessie Stewart Richardson Memorial Lecture of the School of Medicine
Co-presented with the Office of Quality and Performance Improvement, UVA Health System

Motley-Fitch, Cathy (Speaker); Fitch, Alan (Speaker); Childress, Marcia Day (Moderator); University of Virginia. School of Medicine

Claude Moore Health Sciences Library

Filmed lectures

Medical errors; Neonatal intensive care; Health care reform

Medical Center Hour

Claude Moore Health Sciences Library

English

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1 online resource (1 video file, 60:09 min.) : sound, color